Shipping Policy

KOPY Fragrances

At KOPY Fragrances, we believe your fragrance experience should be exceptional from the moment you place your order to the moment it arrives at your doorstep. We work to ensure every order is carefully packaged and delivered safely.

Order Processing

All orders are typically processed within 1–2 business days, excluding weekends and public holidays.

Once your order has been shipped, you will receive a shipping confirmation email with tracking information, where available.

Shipping Times

Estimated delivery times vary depending on your location:

• United States: 5–10 business days

• Canada: 7–12 business days

• United Kingdom: 5–10 business days

• International: 7–15 business days

Please note that delivery times are estimates and may vary due to customs processing, carrier delays, holidays, or other circumstances outside our control.

Shipping Costs

Shipping fees are calculated at checkout based on your delivery location and selected shipping method.

Any applicable free shipping promotions will be displayed at checkout.

Order Tracking

Once your order ships, you will receive a confirmation email containing your tracking number, if tracking is provided by the carrier.

Please allow 24–48 hours for tracking information to update.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information at checkout.

If you notice an error in your shipping address, please contact our support team as soon as possible. While we will do our best to assist, we cannot guarantee changes once an order has been processed or dispatched.

Lost, Delayed, or Damaged Packages

If your order arrives damaged or appears to be lost in transit, please contact our customer support team with your order number and relevant details.

For damaged items, please include photographs of the product and packaging so our team can review your request.

International Orders & Customs

International orders may be subject to customs duties, import taxes, or additional fees imposed by the destination country.

Unless otherwise stated at checkout, these charges are the responsibility of the customer.

Because perfumes contain alcohol, certain destinations and shipping methods may have restrictions. Orders can only be shipped to locations supported by our delivery partners.

Contact Us

For any questions regarding your shipment, please contact our customer support team through the contact information provided on our website.

Thank you for choosing KOPY Fragrances.

Luxury scents. Lasting impressions.

Last Updated: October 22, 2026